How do I get my money?
When you win a pot, the money accumulates in your in-app balance, which you can see in the settings page.
When you’re ready, you can cash out and send your balance to your bank account. Missed check-in fees are always deducted from your in-app balance before charging your credit or debit card.
Before you initiate a transfer to your bank or debit card, please verify you have completed any pending verification steps and/or the receiving account is accurate.
- Navigate to your settings and confirm the status displayed under your payout account details
- Or, from your mobile device tap https://getspar.com/payout_portal
Spar will notify you by email about the status of your transfer. It is very important the email associated to your account is valid and working. The most common reason we see for a transfer to fail is an expired debit card or invalid bank where the user is unaware we have been trying to reach them.